App Support

Support for the MPSCCU Mobile App

Get help with viewing your savings, applying for loans, checking statements, managing your profile, and contacting administrators directly through the app.

Member Services

View Savings

Check savings balances, deposits, withdrawals, and transaction history.

Apply for Loans

View available loan products and submit loan applications.

Get Admin Support

Send complaints, information requests, and support messages.

Privacy Policy

Your Privacy Matters

Meridian Port Services Cooperative Credit Union (MPSCCU) is committed to protecting your personal information and ensuring your privacy whenever you use our mobile application.

Last Updated: June 2026

Introduction

This Privacy Policy explains how Meridian Port Services Cooperative Credit Union ("MPSCCU", "we", "our", or "us") collects, uses, stores and protects the information you provide when using the MPSCCU Mobile Application.

By downloading, installing or using the application, you acknowledge and agree to the collection and use of your information as described in this Privacy Policy.

Account

A unique account created for each registered member to securely access and use the MPSCCU Mobile Application.

Application

The official MPSCCU Mobile Application available for both iPhone (iOS) and Android devices.

Information We Collect

Login Information

To access the application, members are required to authenticate themselves using:

  • • Member ID
  • • Password

Complaint & Support Information

When submitting a complaint or requesting assistance, members may provide:

  • • Subject Title
  • • Message Details

How We Use Your Information

  • ✓ Authenticate your identity.
  • ✓ Allow secure access to your account.
  • ✓ Process complaints and support requests.
  • ✓ Improve member services.
  • ✓ Maintain application security.
  • ✓ Communicate important account information.

Account Management

Members may disable their account from the Account section within the application. Once disabled, access to the application will be suspended until the account is reactivated by MPSCCU.

Data Security

We use appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

Sharing of Information

MPSCCU does not sell, rent, or trade members' personal information. Information will only be disclosed where required by law or where necessary to protect the rights, property, or security of MPSCCU and its members.

Questions About Our Privacy Policy?

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact our support team.

📧 support@mpsccu.com

📞 +233 054 393 1738

Monday – Friday | 8:00 AM – 5:00 PM

Downloads

Download the MPSCCU Mobile App

The app is available exclusively to registered members of Meridian Port Services Cooperative Credit Union.

2026 Meridian Port Services Cooperative Credit Union (MPSCCU)